The USB Debug option in Dell's BIOS screen is used to manage USB 3.0 devices as some users often struggle installing Windows on PCs which don't fully support USB 3.0. This has helped some people resolve the Unknown USB Device problem, especially if they are trying to install Windows 7 on an older version of a Dell PC or laptop. The USB device descriptor failure issue usually has something to do with problematic USB drivers, for example, USB drivers on your computer might be outdated, corrupted, missing or broken. Therefore, you can try updating USB driver to fix the issue. Step 1 Open Device Manager. Press Windows key and R together to open Run dialog box. When you plug the device into your USB, Windows will look for the associated driver, if it cannot find this driver then you will be prompted to insert the driver disc that came with your device. Common USB Device errors are ‘ usb port not working ‘, ‘device descriptor request failed error' or ‘bugcodeusbdriver. Turns out you don't need AMD Catalyst installer. Download driver and unzip Go to device manager and select device select update driver and browse to unzipped folder and choose it. This allowed the driver to be installed. Once again, learned something new. Windows 10: Unknown USB Device (Device Descriptor Request Failed). Hopefully it's more of a Windows 10 driver thing than USB 3.0. Ev1lchris Senior Member.
Before you begin
Unknown Usb Device Driver Error Windows 10
Driver updates for Windows 10, along with many devices, such as network adapters, monitors, printers, and video cards, are automatically downloaded and installed through Windows Update. You probably already have the most recent drivers, but if you'd like to manually update or reinstall a driver, here's how:
Update the device driver
In the search box on the taskbar, enter device manager, then select Device Manager.
Select a category to see names of devices, then right-click (or press and hold) the one you'd like to update.
Select Search automatically for updated driver software.
Select Update Driver.
If Windows doesn't find a new driver, you can try looking for one on the device manufacturer's website and follow their instructions.
Reinstall the device driver
In the search box on the taskbar, enter device manager, then select Device Manager.
Right-click (or press and hold) the name of the device, and select Uninstall.
Restart your PC.
Windows will attempt to reinstall the driver.
More help
If you can't see the desktop and instead see a blue, black, or blank screen, see Troubleshoot blue screen errors or Troubleshoot black or blank screen errors.
Unknown Device In Windows 10
In case while you are connecting the flash drive, external hard drive, printer or other USB device in Windows 10, and you are facing with error USB Device Not Recognized, this guide should help to solve the problem. This error can occur with USB 3.0 and USB 2.0 devices. The reasons why your Windows 10 operating system does not recognize the USB device can be different (there are really a lot), and there is a lot of solutions of the problem, and some will work for one user, while others — for the another. We will try not to miss anything in this guide.
Suppose when you connect a new USB device (flash drives, mouse and keyboard,external hard drive, printer or something else), you see an error in a popup:
USB device not recognized
The last USB device you connected to this computer malfunctioned, and Windows does not recognize it.
How to fix USB Device Not Recognized error in Windows 10?
First of all you need to make sure that the problem is not related to malfunctions in the USB device itself (this, at least, will save your time).
- Try to connect the problem device to another computer or laptop and check if it works there. If not, the most likely reason for the problems with the device and methods below may not fit.
- Next, try to connect the device to a different USB port.
- Disconnect the USB device that is not recognized, and turn off the computer. Pull the power plug from the wall outlet, then press and hold the power button on the computer for a few seconds — it will remove the remnants of the charges from the motherboard. You can also remove the battery (+ 3V) from the motherboard for a few minutes.
- If a lot of equipment is connected to your computer (especially in the front USB port on the PC or through a USB hub), try disabling the part of it that is not needed right now.
- Make sure that you do not exceed the total required power for USB devices. You can check value of total available and currently required power in the settings of USB hub device (Device Management -> Universal serial Bus controllers -> USB Root Hub -> Properties -> Power).
If one of the above tips helped you, it is not necessary to continue reading this article.
USB Device Driver
Open the Device Manager console (Win + R -> devmgmt.msc). Your unknown device is likely to be found in one of the following sections of the Device Manager:
- Universal serial Bus controllers
- Other device
Right-click on your Unknown device and select Update Driver Software> Search automatically for update driver software.
Driver Unknown Device Usb Windows 10 Pro
When connected to the Internet, Windows will attempt to automatically find and install the appropriate driver.
In that case, when an unknown USB device with an exclamation point appears in the list of USB Controllers, try the following things:
- Right-click on the device, select Properties, then click button Roll Back Driver on the Driver tab, if it is available, and if not —Uninstall to remove the driver. Then in Device Manager click the Action ->Scan for hardware changes. Check whether your device is identified now.
- Next try to go into the properties of all devices with names Generic USB Hub, USB-root hub or USB Root Controller and on the tab Power Management uncheck Allow the computer to turn off this device to save power.
Another way, which can help when system displays USB device error code 43 in the description of the problem: for all listed in the previous section devices, try to perform the following actions: Right-click -> Update Driver Software -> Browse my computer for driver software -> Let me pick from a list of device drivers on my computer. In the list you will see the compatible driver (which is already installed).
- Right-click on the device, select Properties, then click button Roll Back Driver on the Driver tab, if it is available, and if not —Uninstall to remove the driver. Then in Device Manager click the Action ->Scan for hardware changes. Check whether your device is identified now.
- Next try to go into the properties of all devices with names Generic USB Hub, USB-root hub or USB Root Controller and on the tab Power Management uncheck Allow the computer to turn off this device to save power.
Another way, which can help when system displays USB device error code 43 in the description of the problem: for all listed in the previous section devices, try to perform the following actions: Right-click -> Update Driver Software -> Browse my computer for driver software -> Let me pick from a list of device drivers on my computer. In the list you will see the compatible driver (which is already installed).
Select it and click Next— after reinstalling the driver for the USB controller, that is connected to an unknown device, it can be recognized correctly.
USB 3.0 devices (USB flash drive or external hard drive) are not recognized in Windows 10
On laptops with Windows 10 operating system error USB device not recognized is quite common for external hard drives and flash drives, connected via USB 3.0 port.
Driver Unknown Device Usb Windows 10 Download
To solve this problem, you must change the power scheme settings for your laptop. Go to the Windows Control Panel -> Power Options, select the power scheme that is used, and then click Change plan settings -> Change advanced power settings. Then, in the USB settings section disable USB selective suspend.
We hope that some of the above tips will help you to solve the problem with the error USB Device Not Recognized in Windows 10.
